Wednesday, June 12, 2013

How to solve Kies crashes: 6.1.7601.17651 bug

 Do you have an Android device? If so, do you use Samsung Kies to sync or update the content between your PC and Android?

You may have been faced with the infamous "Kies crash in 6.1.7601.17651" bug then.

It has been driving me nuts too. When using some pre-October 2012 Kies versions, I found that running Kies in Vista compatibility mode was a temporary workaround. No such luck with later post-Oct 2012 Kies updates: it crashed mercilessly on me each time, with the 6.1.7601.17651 error number as the only clue.

After troubleshooting, I discovered it is due to buggy calls to the Net 4.0 framework.

To solve it, you have to force Kies to use Net 2.0. Sounds scary? Needs not be.


1. Search for all *.config files in the Kies installation folder:


C:\Program Files\Samsung\Kies

2. Open each one. (Did I say: each?)

3. Delete the line:
    <supportedRuntime version="v4.*" />
(where the * part of the number, the build version, may vary depending on your configuration)
leaving the line:
    <supportedRuntime version="v2.0.50727" />
4. Reboot for good measure. Restart Kies.

This modification will force Kies to use the older, Net framework, version 2.0.

Your mileage may vary. It worked for me. 

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